Auto Attendant
- Upload new prompt:
- Uploaded sound files must be 8khz / 16 bit PCM samples,
signed, little-endian, 1 channel (mono), .wav header
(implied 128kbps)
- Actions
- To allow the attendant user to dial someone's
extension at any time, do not assign an action to the
first digit of the digits in the range of internal extensions. For
example, if your internal extensions all start with 1,
leave 1 blank.
- Operator
- Route call to extension 0
- Dial by name prompt
- The user will be prompted to dial a person's name using the
keypad.
- Repeat Prompt
- Play the initial greeting again
- Voicemail login
- The user will be directed to the voicemail system and prompted
to log in.
- Disconnect
- Play a good-bye message and end the call.
- Auto Attendant
- Go to another auto attendant menu.
- Goto Extension
- Route the call directly to another extension listed in the parameter field.
- Deposit Voicemail
- Transfer the call directly to a voicemail box listed in the parameter field.